Legal
Privacy Policy
Last updated: 14 July 2026
Information We Collect
We collect personal data you provide directly (name, email, address, payment details) and data collected automatically (cookies, IP address, browsing activity). We also collect information from third-party partners, shipping providers, and payment processors.
How We Use Your Information
We use your information to process orders, provide customer support, send order updates, personalize your shopping experience, prevent fraud, and send marketing communications (with your consent). We also use it to improve our website and services.
Sharing Your Information
We do not sell your personal information. We share data only with service providers (payment processors, shipping partners) under confidentiality agreements, or when required by law. We may also share it during business transfers or with your explicit consent.
Security
We use encryption, secure payment gateways, and security measures to protect your data. However, no online system is completely secure. You are responsible for keeping your account credentials confidential.
Your Rights
You can request access, correction, or deletion of your personal information. You can opt-out of marketing emails by clicking unsubscribe. Contact us at hello@obsession.au to exercise your rights. EU/UK residents have additional GDPR protections.
Cookies & Tracking
We use cookies to remember your preferences, shopping cart, and wishlist. We also use tracking pixels for analytics and to prevent fraud. You can disable cookies in your browser settings, though this may affect functionality.
Data Retention
We keep your personal information for as long as needed to provide our services and comply with legal requirements. We securely delete or anonymize data that is no longer necessary.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe we have, contact us immediately at hello@obsession.au.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.
Changes & Contact
We may update this policy and will notify you of material changes. For questions or privacy requests, contact us at hello@obsession.au. Your continued use of our site means you accept this policy.